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Shipping & Returns

SHIPMENTS:

Shipments will be made through Correos of Spain within a maximum of 2 business days after confirming the payment, orders placed before 18pm are usually sent the same day.
Packages weighing less than 500 gram will be sent by registered letter, whose delivery time is approximately 3 business days. Packages weighing more will be sent via 'Paquete Azul' and approximate delivery time is 4/5 business days.
There is a form of Certified Express, which has a delivery time of 48 hours.

For customers who can travel to Reus (Tarragona), have the option of "Local pickup". By email
be agreed day and time for collection and delivery.
Orders placed with this type of shipping, must be submitted within 14 calendar days after the date hereof. After this deadline, the order will be canceled and return to stock products.

Shipping charges consist of packaging costs and postal charges, are:

NATIONAL SHIPMENTS:
Certified Letter (credit card, bank transfer or PayPal) 5,95 euros
Express Certified Letter (credit card, bank transfer or PayPal) 7,95 euros
Certified Letter (cash on delivery) 8,95 euros
Local pickup Free

INTERNATIONAL SHIPMENTS (within the EU):
(bank transfer or PayPal) Until 1 kg 15,95 euros
(bank transfer or PayPal) Between 1 & 2 kg 21,95 euros

Shipping costs always borne by the buyer.


RETURNS:

If the product you purchased is not to their liking, as a matter of size or simply because it does not meet your expectations, you are entitled to return it within 15 days of receipt.
To support the return of the product, it will have to send it complete with its original packaging, if any (box, bag, etc), and be in perfect condition.
No product returns accepted for any sign of use or that have been washed. If we receive products that do not meet this requirements, we will not return the money and the customer must re-pay the shipping fees to recover the rejected product.
The costs or returns referrals always borne by the buyer.

To make a return, please contact: pedidos@futbolypocomas.com

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